Report a Bug
Found something that isn't working quite right? Help us fix it! Your bug reports help us maintain the quality and reliability of Toolspy.
Browser Issues:
- • Refresh the page (Ctrl+F5 or Cmd+Shift+R)
- • Clear browser cache and cookies
- • Try in incognito/private mode
- • Disable browser extensions temporarily
File Issues:
- • Check file size (maximum 100MB)
- • Verify file format is supported
- • Try with a different file
- • Ensure stable internet connection
Submit Bug Report
Please provide as much detail as possible to help us reproduce and fix the issue quickly.
Known Issues & Status
Check if your issue is already known and being worked on
Tool not loading or showing blank page
Workaround: Clear browser cache, disable extensions, try in incognito mode
File upload failing or stuck
Workaround: Check file size (max 100MB), format compatibility, and internet connection
Processing takes too long or freezes
Workaround: Try smaller files, close other browser tabs, restart browser
Download not working
Workaround: Check browser download settings, disable popup blockers
Mobile layout issues
Workaround: Update browser, report specific device/browser combination
Unexpected error messages
Workaround: Note exact error message, steps to reproduce, browser details
Report Received
We acknowledge your report within 24 hours
Investigation
Our team reproduces and analyzes the issue
Fix Development
We develop and test the solution
Resolution
Fix is deployed and verified
Need Immediate Help?
For urgent issues or if you need help right away, don't hesitate to contact our support team directly.