Help Center
Get help with Toolspy's online tools. Find answers, troubleshooting guides, and learn how to make the most of our free utilities.
Frequently Asked Questions
Quick answers to the most common questions
Yes! All Toolspy tools are completely free with no hidden costs, registration requirements, or usage limitations.
Check your file size (max 100MB) and format. Most tools work offline in your browser, so no upload is needed.
Many tools support batch processing. Look for the "Add Files" or drag-and-drop multiple files into the upload area.
Yes! Most tools process files in your browser, so your data never leaves your device. We don't store or track files.
Absolutely! All tools are optimized for mobile devices and work perfectly on smartphones and tablets.
Try refreshing the page, checking your browser compatibility, or contact us for assistance.
Help by Category
Find specific help for different types of tools
- • How to compress images without losing quality
- • Converting between image formats
- • Batch processing multiple images
- • Supported image formats and sizes
- • Converting PDF to Word documents
- • Merging multiple PDF files
- • Splitting large PDF files
- • Removing passwords from PDFs
- • Using the BMI calculator
- • Age calculation and date differences
- • Investment and loan calculators
- • Unit conversion tools
- • Base64 encoding and decoding
- • Converting images to Base64
- • Understanding encoding formats
- • Troubleshooting encoding issues
Troubleshooting
Common issues and how to solve them
Tool Not Loading
Ensure you're using a modern browser (Chrome, Firefox, Safari, Edge). Clear cache and reload.
File Processing Failed
Check file size (max 100MB) and format compatibility. Try with a smaller or different file.
Slow Performance
Large files take more time. Close other browser tabs and ensure stable internet connection.
Mobile Issues
Update your mobile browser and ensure sufficient device storage for processing.
For the best experience, keep your browser updated to the latest version. JavaScript must be enabled for tools to function properly.
Still Need Help?
Can't find what you're looking for? Our support team is here to help you get the most out of Toolspy.